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Frequently Asked Questions
What Is The Vehicle Service Contract?
A vehicle service contract, also known as an extended warranty, is coverage associated with the cost of repair work on your vehicle. This would include the cost of parts, labor, and sales taxes that occur when your vehicle is no longer covered by the manufacturer.
Why Do I Need Vehile Service Contract?
Purchasing a vehicle service contract give you the peace of mind knowing that your vehicle will be repaired at your trusted service facility without you having to pay out of pocket, except for a small deductible (if any). The manufacturer will only provide your vehicle with a warranty for a certain amount of time or mileage (ex: 3 years or 36,000miles). After the initial warranty is expired, you are on your own. Unfortunately for many, the costly repairs occur after the manufacturer has just expired. Our vehicle service contract will cover you when it matters most.
What Would a Vehicle Service Contract Cover?
All vehicle service contracts cover mechanical breakdown or failure and other automotive repairs. There are different levels of coverage to choose from based on your vehicle’s make, model, year and mileage. Most plans can be customized to your vehicle and the important components it needs to stay on the road. We also offer additions and add-ons to ensure nothing is forgotten. To learn more about the different plans we offer, call our customer care department at (+1) 877 521 2888 Monday-Friday 9AM to 5PM Eastern time.
Where Can I Take My Vehicle For Repair Work?
Any licensed repair facility in the US or Canada! That’s right, you are NOT limited to where you can take your vehicle to get repaired with our vehicle service contract. Most consumers have their preferences and we understand that. We prefer our customers bring their vehicle to the repair facility of their choice as well as using the licensed technician they trust.
What Is The Difference Between An Extended Warranty I Can Get Through The Dealership And Your Vehicle Service Contract?
Unfortunately, an extended warranty obtained by a dealership is not only overpriced but also included in your purchase price. This means that you are also paying finance and interest fees on the product. There is also not much difference in the components it covers and most of time, it limits you to where you can bring the car in for repairs – either that specific dealer service center or those like it in the area. Our vehicle service contract allows you to use the policy at any repair facility in the US or Canada that is licensed. This means if you are traveling while needing a repair, the policy is useful anywhere. The best part of it all is that our vehicle service contract does not charge interest or finance fees on the premium. No hidden fees or agendas.
Does Any Additions Come With The Vehicle Service Contract?
Yes, you will also receive full accessibility to a 24-hour roadside assistance package included with every vehicle service contract. This will give you access to towing, lock out services, fuel delivery services, battery boost/jump start, tire assistance as well as food and lodging expenses if you are traveling and stranded outside of your hometown waiting for your vehicle to be repaired. You will also have access to rental car reimbursement. For additional costs, we also offer enhanced coverage options. To learn more, call (877) 747 6982 Monday-Friday 9AM to 5PM.
Do I Have To Pay For The Policy In Full?
Unlike many extended dealer warranties, our vehicle service contract understands and acknowledges consumer budgets. Our certified representatives have many payment options available to assist consumers based on what can be afforded. We believe in quality over quantity. The premium of each policy offered is based on the year, make, model, and mileage. These premiums are also finance and interest fee free.
How Do I Make A Claim?
SunPath is the administrator who will pay all the claims approved on your vehicle. When you bring your vehicle to the licensed repair facility of your choice, please have your trusted mechanic or technician call the claims telephone number listed on the member card or policy handbook. The technician will report all of the information related to the repair work being done on your vehicle and once authorized, SunPath will pay for your claims directly over the phone with a corporate credit card. You are only responsible for paying the deductible (if any) to the repair facility.
Who Do I Contact If I Have Any Questions Or Am Looking For A Quote?
We strongly advise you to contact our customer care department at (+1) 877 521 2888 Monday-Friday 9AM to 5PM eastern time. Our certified representatives are always available to answer any questions you may have or to obtain you the best quote for your vehicle. We also have a customer e-mail service always at the ready: support@AutoWarranyExpert.co